Regions Bank in 613 Pratt Avenue Northeast

Customer Reviews about Regions Bank:

• ★ ☆ ☆ ☆ ☆
  This is the WORST bank branch I have ever experienced in any bank, ever. First after losing $600 out of our account, they are told to deactivate a card (the one with the bad charge) and they just "forget" to do it, leading to another $300 to be stolen (which they then tell us will take up to 30 days to recover). In the mist of all this, the teller keeps calling my husband "darlin'" because that's what instills trust in your financial institution, treating your customers like you're serving up their eggs at the local diner. After 3 days of waiting for them to call us back about the charge and their failure to deactivate a card, the employee's response to my husband saying, "Why wasn't I called the day I was told I'd be called?" was to say, "Don't you ever have things at your job you don't get around to?" This bank's way of apologizing for further delaying the refund of money THEY were responsible for losing was to try and convince my husband that because others are also incompetent, it's okay for her to be incompetent. I am truly glad to have moved from this area of town so that I never have to go in this branch again.
  By Cassidy Lamb, January 02, 2017

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About Regions Bank in Huntsville